Process handover analysis

            What is it ?

            Skore makes it easy to highlight where there is an handover between different roles. Handovers are very often a source of inefficiencies in a process, and having a good understanding of where are the handovers and what is handed over (described in the whybox) is key to a good process design.

            There is no swimlanes in Skore but handover analysis allows to see when work is going from one person to another.

            Handover in Skore are highlighted in purple.

            How this works

            When multiple roles are assigned to an activity, only the first activity is taken into account.



            See also
            Updated: 13 Jun 2018 06:11 PM
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