Process mapping
How to group activities in Skore
What is it? In Skore you can group activities, this lets users visually see that some activities have a different context and may need to be interpreted differently compared to the wider process. Below is an example of how to use grouping in a ...
Linking processes
What is it? When working with multiple processes in Skore, a great feature is the ability to link between whatboxes and processes. Integrating your processes in Skore helps to ensure that processes flow from end to end and makes navigation easy for ...
Adding Roles to a process
Introduction Roles are an essential part of Skore. They tell you who carries out each activity and helps you see how different roles interact with each other. Find out how to add Roles to your process using the steps below! How to add a Role to a ...
Creating a new process
How to create a new process More options... There are some more options available when clicking "New Process" Click the more "More options..." dropdown button Here you can add the purpose of the process, add the Process Owner, restrict who can view ...
Dynamic Text (Process variables)
Feature available to: Editor • Admin What is a dynamic text Dynamic texts are pieces of what you write in a process box that is getting replaced as you go with a value. Dynamic texts are short-codes that display up to date information automatically ...
Process map page settings
Feature available to: Editor • Admin What are the page settings These are the settings that relate to the canvas/page that a process is developed onto. You can configure these settings based upon your mapping preferences and for printing/PDF ...
Add File, Media or Image to a process
Feature available to: Editor • Admin See video guide here: Inserting Images & Files Adding a (new) image to a process The simplest way to add an image to a process is to drag and drop it on the canvas while editing the process. The image will ...
Style Rules
Feature available to: Admin (Create & Manage style rules) • Editor (Use them) What is a style rule A style rule will assign a specific stylesheet (design) to a box that matches criteria defined by you. This allows you to differentiate process ...
How to remove a detailed view from a whatbox
What is it? When mapping a process in Skore, you can create detailed views containing a sub-process. There may be times where you change your mind and want to remove everything inside of the detailed view. How to remove a detailed view from a whatbox ...
Decision boxes / diamonds in Skore
Introduction Users that are new to Skore may ask how they draw, or represent, a decision diamond commonly found in other types of process mapping. Skore is based on the Universal Process Notation (UPN) which doesn’t use decision diamonds but does ...
Swimlanes in Skore (or lack thereof)
What is it? Skore does not support swimlanes because we believe that Swimlanes are not easy to read. Skore approach makes processes flow in a rather linear way which is more convenient. Swimlanes diagrams often have lines flowing in all direction ...
Align, space apart, arrange boxes on the canvas
What is it There are a number of handy options available to align and arrange boxes on the canvas. Keeping your processes neat and tidy makes them easier to read and easier on the eye. We recommend tidying processes AFTER a workshop so that you don't ...
Lock box position in place (Notes, Whatboxes and Whyboxes)
What is it You can "lock" boxes so that they don't get in your way when you are working in a process A lock box: Does not highlight on mouse over Is not selectable In other words, it looks like it's part of the background Locked boxes have been ...
Make the most out of notes in a process
What are Note boxes ? Note boxes allow you to add free text to a process in order to capture additional descriptions, questions, to highlight changes or guide users through the process. They can also be used for adding icons and images to a process. ...
Search in a process
What is it ? There is a powerful feature to search content in a given process. See various use cases below in this page. The search panel is opened from the search button on the right hand side. Search panel & results The search results are listed in ...
Attachments - URL / Web link
What is it Add a link to a web destination a web page on intranet or not a document in sharepoint, google drive or any document management system an online system or tool How to Add a "Web URL" Link and Displayed text will be the text shown to use. ...
Attachments - External content
What it is External content makes it easy to add videos, maps, images to Skore attachments. Type of content Video Youtube Dailymotion Vimeo Image URL Google maps Generic iframe Note on iframe Probably the most versatile way to incorporate external ...
Attachments - Custom fields
What is it ? Custom fields are a quick way to capture data in a structured way against an activity. Example: Risk description System used Location where the work takes place User stories Change Impact Cost of the activity etc. How to... How to add a ...
Using Attachments in Skore
Why attachments Attachments are helpful to add commentaries, context, details to an activity Types of attachments Text : ideal to capture free-form information such as detailed URL Custom field External Content Attachment normally open in the right ...
Process Mapping Basics
Mapping your first process You've just created and opened your very first process, but don't know where to start. This article will help you understand and learn the basics of process mapping in Skore! Define the scope of your process Before mapping ...
Attachment - Text
Learn about attachments in general What are text attachments? This is a the simplest way to add: Notes related to this piece of work Additional commentary Additional description of the work done in a box Add keywords or any "metadata" to the ...